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How and Why Employee Surveys Can Help Landscaping Companies Become More Profitable

Posted by Nanette Seven, Vice President on Oct 15, 2018 1:54:24 PM

Do your employees enjoy coming to work every day at your landscaping company? Do they feel supported in the role they’re in? Do they have any ideas for how operations can run more efficiently?

You might think that you know the answers to these questions, or others like them, but are you just relaying what you think or are you actually confident it’s what your employees would say, too.

There’s a way to know for sure—and it comes in the form of employee surveys.

Employee surveys are important because they allow you to get candid answers from your team instead of relying on your gut feelings about what they’d said or just hearing from the most outspoken voices within your company.

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Surveying Customers: What Every Landscaping Business Needs to Know (and Do)

Posted by Nanette Seven, Vice President on Oct 9, 2018 7:00:00 AM

What if you had a way that you could get inside of your customers’ heads and know exactly what they like—and dislike—about your landscaping business? It would give you the insight you require to make smart decisions and it would help you keep your customers’ best interests at heart.

The truth is, a tool like this already exists but it is grossly underutilized by many in the landscape industry—that being, customer surveys. Surveying your customers is an opportunity to gain meaningful insights from your landscaping customers that can drive actionable steps to improve your growth, retention, and profit.

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Managing Underperforming Employees at Your Landscaping Company

Posted by Nanette Seven, Vice President on Aug 15, 2018 8:51:06 AM

Do you feel as though your underperforming employees are dragging your landscape company down? If you do, you’re not alone. A survey performed by a leading staffing agency found that underperforming employees are a major concern in businesses across the country.

In the survey, respondents reported the managers at their companies spent an average of 17 percent of their time on underperforming employees. That’s nearly one day out of every week.

The problem is, managing underperforming employees is not only time consuming, it can also lead to a decline in morale among other employees. They may feel neglected or may even be influenced by the negative attitude of one or more of your underperformers.

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Timekeeping Tips for Landscapers: How to Structure and Track Attendance

Posted by Nanette Seven, Vice President on Jul 24, 2018 2:17:31 PM

You rely on your people to get the job done and to keep your landscaping business profitable as a result. But in order to do that, they need to actually show up!

Unfortunately, employee absenteeism is a real problem and the landscape industry is certainly not immune to it. How many times have you had no-shows that have left you in a total bind for work that day?

But it’s not just failing to show up, it’s also punctuality. It might not sound like a big deal that an employee occasionally shows up 5 or 10 minutes late. After all, you understand that traffic sucks. But what if it’s happening a lot more often than you realize? That lost time is costing you real dollars and could actually be a potentially detrimental problem. Particularly if it starts to impact other employees and make them late getting out of the yard each morning.

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How to Hold Great One-on-One Meetings at Your Landscape Company

Posted by Nanette Seven, Vice President on Jun 26, 2018 10:42:39 AM

One-on-one meetings are a critical form of communication within your landscape company. And it’s no secret that open and ongoing communication is one of the keys to successful management. Even so, it is safe to say that one-on-one meetings are drastically underutilized within the landscape industry.

Jim Cali, executive coach, consultant, speaker, and peer group facilitator with McFarlin Stanford, a management consulting firm based in Dallas, says that he is a big believer in one-on-ones mostly because “they work.”

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5 Tips for Building a Great Landscape Company Culture

Posted by Nanette Seven, Vice President on May 31, 2018 11:30:43 AM

You may have heard the expression that a happy worker is a productive worker. While you might have implemented some efforts to build a stronger company culture, you could still be wondering whether you’re doing enough.

Considering the fact that a positive company culture not only helps you to retain your existing employees but to recruit new ones as well, it’s definitely an important piece of the puzzle.

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How Landscaping Career Pathways Reduce Employee Turnover

Posted by Nanette Seven, Vice President on Mar 29, 2018 7:00:00 AM

If you’re worried about retaining landscaping employees, you aren’t alone. No matter what trade show, conference, or other green industry events you attend, listen to the chatter and you’ll likely hear about the same struggles come up again and again.

Landscape business owners nationwide are all struggling with the same employee retention concerns, saying that it’s not only difficult to find workers, but it’s also incredibly difficult to keep them.

While you need more job recruits to fill your open positions and to keep your business growing, employee turnover can be a thorn in your side.

Fortunately, it doesn’t have to be that way.

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3 Innovative Recruitment Strategies for Landscaping Companies

Posted by Nanette Seven, Vice President on Jan 15, 2018 3:12:33 PM

Recruiting in the landscape industry is often cited as being one of the biggest challenges landscape business owners face. How many times have you heard an industry peer say (or maybe you’ve even said it yourself), “I just can’t find good people!”

There’s no question that it’s become increasingly challenging to find capable people who are willing to put in the hard work. But they are out there. There are plenty of landscaping companies that are proving to be successful, even in challenging markets, and it’s largely due to the fact that they’ve found a landscape industry recruiting strategy that works for them. Some of these companies are even thinking outside of the box and recruiting in unique ways.

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Implementing Green Industry Software with Spanish Speaking Crews

Posted by Nanette Seven, Vice President on Jun 29, 2017 9:00:00 AM

According to the U.S. Hispanic Chamber of Commerce, the landscape industry is comprised of 35% Hispanic workers. Many of the companies employing a Spanish-speaking workforce say that they still struggle with language barriers. They often utilize several bilingual employees to serve as translators for those employees that don’t speak any English at all.

While language can be a barrier in some aspects of business, particularly when it comes to interacting with clients or English-only speaking employees, there’s no reason to believe it has to be a barrier for everything. Despite that, we have found that landscape businesses with a lot of Spanish speaking employees are often hesitant to adopt green industry software. One of the biggest objections to adding landscape operations software is due to the fact that landscape business owners believe their Spanish-speaking workers will struggle with understanding the software and therefore it will go unused. 

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