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Should We Add (or Change) Landscaping Business Management Software When Business is Booming?

Posted by Nanette Seven, Vice President on Sep 19, 2018 10:41:27 AM

How many times have you heard someone use the expression change is hard? It gets thrown around all of the time in business—admittedly for good reason. Change really is hard, the main reason for which is because it requires work.

While change is always hard to some degree, the truth is, it’s hardest when it will result in long-term benefits rather than short-term ones. It’s more difficult for business owners to make changes when the reward will not be immediate because it means muddling through some tough times first. It’s also particularly hard when business is booming and the need for change seems almost unnecessary—at least for the time being. There is an inclination to want to put off changes rather than focus on them today.

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Selling Landscape Maintenance Contracts After Design Projects: Secrets from 2 Successful Companies

Posted by Nanette Seven, Vice President on Aug 30, 2018 7:02:00 AM

A key to securing ongoing and steady revenue for your landscaping company is developing an easy transition from design/build jobs into maintenance contracts. If you’re not converting the vast majority of your design/build contracts into landscape maintenance agreements, then you’re missing an incredibly valuable opportunity to boost your profitability and line up ongoing sales.

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Managing Underperforming Employees at Your Landscaping Company

Posted by Nanette Seven, Vice President on Aug 15, 2018 8:51:06 AM

Do you feel as though your underperforming employees are dragging your landscape company down? If you do, you’re not alone. A survey performed by a leading staffing agency found that underperforming employees are a major concern in businesses across the country.

In the survey, respondents reported the managers at their companies spent an average of 17 percent of their time on underperforming employees. That’s nearly one day out of every week.

The problem is, managing underperforming employees is not only time consuming, it can also lead to a decline in morale among other employees. They may feel neglected or may even be influenced by the negative attitude of one or more of your underperformers.

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How to Hire a Landscaping Salesperson for a Goal-Crushing Team

Posted by Nanette Seven, Vice President on Jul 12, 2018 7:08:00 AM

When it comes to growing the revenue of your landscaping company, you’d like to see a goal-crushing sales team jump in and make things happen.

Of course, you may be tired of hiring the wrong people. You’ve been there before. You’ve hired a salesperson for landscaping and assumed they were going to do a great job only to find it didn’t work out. It shouldn’t be this hard to find a good fit. You’re likely tired of a high churn rate in your sales department and tired of spending money on candidates that didn’t ultimately work out.

You may want to know how to hire a salesperson that will truly be successful within your company.

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How to Hold Great One-on-One Meetings at Your Landscape Company

Posted by Nanette Seven, Vice President on Jun 26, 2018 10:42:39 AM

One-on-one meetings are a critical form of communication within your landscape company. And it’s no secret that open and ongoing communication is one of the keys to successful management. Even so, it is safe to say that one-on-one meetings are drastically underutilized within the landscape industry.

Jim Cali, executive coach, consultant, speaker, and peer group facilitator with McFarlin Stanford, a management consulting firm based in Dallas, says that he is a big believer in one-on-ones mostly because “they work.”

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6 Landscaping Website Design Ideas & Tips to Consider

Posted by Nanette Seven, Vice President on Apr 11, 2018 9:01:05 AM

At Include Software, we’ve worked with hundreds of landscape companies and often end up discussing their business needs. Occasionally, we hear a lot of companies are looking at updating or improving their websites.

This is a smart business move. After all, your website is one of your most important marketing tools. Even if a client finds you somewhere else (like a Facebook ad or even via word-of-mouth), they’re still going to head to your website to check you out.

While you may be great at designing a landscape or a property maintenance program, chances are, you might not know much about website design. You may know it’s important to put together something that will stand out, but you may not be sure how to get started.

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Landscaping Profit and Loss: 4 of the Biggest Impacts on Your Business

Posted by Nanette Seven, Vice President on Mar 22, 2018 7:00:00 AM

Chances are, you started your business because you’re passionate about landscaping. Not because you are passionate about accounting. While you know that staying on top of the financials, and making better decisions is key to your profitability, it may be a struggle to do so.

After all, very few landscape company owners have a strong business background. You know a lot about your trade and about producing and maintaining spectacular landscapes but you may not know a whole lot about maintaining financial reports.

Because of that, you may be worried that you’re not turning enough profit for your business. You want to be able to track numbers more easily and make better decisions based on priorities—and on data. But you may not even know where to start.

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7 Great Ways to Improve Your Landscape Sales Team

Posted by Nanette Seven, Vice President on Feb 19, 2018 3:54:17 PM

You already know that your landscape sales team is at the heart of your profitability. How they perform can either positively or negatively impact your business. But what can you do to make improvements? How can you ensure that your team is constantly getting better and not repeating bad habits or following ineffective methodologies?

The fact that you’re concerned about these issues is already a step in the right direction. A lot of landscaping companies get stuck in sales rut when they don’t take the time to analyze how their team is doing and what kind of additional support they may need to succeed. After all, you have some accountability in the grand scheme of things—and that is to support your people and give them the tools and skills they need to be the best at growing your company.

We’ve rounded up 7 great landscape sales tips that you can take advantage of in order to improve your landscape sales team. Incorporating these concepts could make a huge difference in your overall success.

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6 Winning Ideas for Selling More Landscaping Services to Existing Clients

Posted by Nanette Seven, Vice President on Feb 13, 2018 4:06:29 PM

New client acquisition is expensive. Chances are, you’ve heard the stats. It’s been said that it costs five times as much to attract a new customer as it does to keep an existing one. That’s why you do everything you can to treat your clients right and to keep them happy.

While it’s undoubtedly important to invest in your existing clients, if you aren’t doing anything to generate additional service opportunities from them, then you’re missing out. Your existing client base is likely ripe with possibilities for upselling your landscaping services and increasing your sales.

Of course, the last thing you want to do is be pushy and risk losing a client over selling too hard. The key is to implement creative approaches to upselling that will generate you more business while also impressing your clients on your commitment to serving them.

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5 Tips for More Profitable Commercial Mowing Contracts

Posted by Nanette Seven, Vice President on Jan 29, 2018 9:19:27 AM

There are a number of factors that go into creating the best commercial mowing contracts and all of them must be in line in order to have success. In fact, even if you have just one item askew, it can eat away at your profitability.

As a commercial mower, your goal is for all of your jobs to be profitable. With the cost of doing business not getting any cheaper, you need to be able to make more money and build up more profitable commercial mowing contracts in the pipeline.

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